FAQ || ESI - Excel Skills Institute

Payment & Refund

How to get an quote?

If you’re an organization, business, or team looking for group training:

Visit our Contact/Quote page.
Fill out the “Request a Quote” form with details such as number of learners, preferred courses, and training goals.
Our team will respond within 24–48 hours with a tailored proposal.

How can i make Cancel here?

You can cancel anytime through

Log into your ESI account.
Go to “My Account” → “Subscriptions/Enrollments”.
Select the course or plan you wish to cancel.
Click “Cancel” and confirm.

👉 Please note: If you cancel within the eligible refund period, your payment will be refunded based on our Refund Policy.

How this ESI works?

At Excel Skills Institute (ESI), we believe that success is built on collaboration, learning, and shared purpose. Our goal is to ensure every employee, student, and trade partner feels like part of a common good and cohesive team.

1. A People-First Approach

We put people at the center of everything we do. By fostering strong relationships between employees and trade partners, we create an environment where growth, trust, and collaboration thrive.

2. Practical Skill Development

Our platform provides hands-on training designed to equip individuals and organizations with real-world Excel and digital skills that directly improve productivity and business performance.

3. Team & Partner Integration

We don’t just train individuals — we help teams and trade partners work together more effectively. This creates stronger business connections, boosts efficiency, and builds long-term partnerships.

4. Continuous Learning

ESI offers ongoing resources, support, and updates so that learning doesn’t stop after a single course. Our commitment is to help every participant grow consistently and stay ahead.

5. Shared Success

When employees learn and apply new skills, trade partners benefit. When trade partners succeed, employees gain more opportunities. Everyone grows together.

Get In Touch

New Account

How to get an quote?

For organizations interested in enrolling multiple learners into the ESI program:

Contact our support team via the “Request a Quote” button on the Educve page.
Provide details on the number of employees, required skill levels, and preferred schedule.
Our team will prepare a customized package with pricing and recommendations.

How can i make Cancel here?

We want every employee and trade partner to feel that they are part of a common good and cohesive team. We help our teams form stronger relationships with trade partners by emphasizing people.

How this ESI works?

The ESI program is our structured learning path designed for continuous improvement. It includes:

Progressive courses that build from beginner to advanced levels.
Practical projects to apply skills in real business scenarios.
Certificates of Completion to showcase achievements.
Educve ensures learners don’t just learn Excel — they master it step by step.